Refund & Returns Policy
Last updated: July 25, 2026
At Fast Black Tiger, customer satisfaction is our priority. We offer a clear and fair returns process for all domestic and international orders.
🔄 Return Window
You may return most items within 14 days of delivery. International returns must be initiated within 21 days of delivery date.
✅ Eligible for Return
- Unused parts in original, sealed packaging
- Items delivered damaged or defective
- Wrong item shipped by our team
- Items not matching product description
❌ Non-Returnable Items
- Electrical parts (sensors, control modules, ECUs) once installed
- Custom-ordered or special-import parts
- Items damaged due to incorrect fitment by customer
- Parts with missing OEM labels or serial numbers
- Clearance / final sale items
💰 Refund Process
Once we receive and inspect your returned item, we will notify you within 2–3 business days. Approved refunds are processed within 5–7 business days to your original payment method.
- Credit/Debit Card: 5–7 business days
- PayPal / Stripe: 3–5 business days
- Tabby / Tamara: Per their respective refund policies
- Bank Transfer: 7–10 business days
🚚 Return Shipping
UAE customers: We arrange a return pickup at no charge for defective/wrong items. For change-of-mind returns, customer covers shipping cost.
International customers: Customer is responsible for return shipping costs and customs clearance. We recommend using a trackable shipping service.
🔧 Fitment Issues
If a part does not fit your vehicle, please contact us with your VIN number or Year/Make/Model. Our technical team will assist in verifying compatibility before processing a return.
📞 How to Start a Return
Email us at info@fastblacktigers.com with your order number, photos of the item, and reason for return. We will respond within 24 hours.
🌍 International Orders
For international returns, we do not reimburse customs/import duties paid. The refund covers the product cost only. Return shipping is at the customer’s expense unless the error was ours.